Your information
Privacy Policy
Last updated: September 21, 2026
Who we are
GET SELECTRA, based in Hong Kong, operates this website. For questions about your information, email contact@getselectra.com.
Information we collect
When you contact us through the website, we receive the name, email address, growth priority, and any message you choose to provide. Name, email address, and growth priority are required to use the form; the message is optional. If you do not provide the required information, we cannot receive and respond to your form inquiry. If you email us, we receive the information in your email. Our website and infrastructure providers may also process technical information needed to deliver and protect the site, such as request details, browser information, and approximate location derived from a network address.
How we use information
We use inquiry details to read and respond to your request, discuss potential services, maintain correspondence, and protect the website from misuse. Sending an inquiry does not by itself sign you up for marketing emails. Please do not submit sensitive personal information in the form.
Service providers and international processing
Cloudflare helps deliver and protect this website. The contact form sends submissions to Basin, which receives and stores them so we can review and respond. Some website images are requested from Unsplash. These providers may process information outside Hong Kong under their own service arrangements. See Cloudflare's Privacy Policy, Basin's Privacy Policy, and Unsplash's Privacy Policy for their practices.
Retention and security
We aim to keep inquiry information only for as long as reasonably needed to handle the request and any related business or legal obligations. The exact retention period depends on the inquiry and the settings of our service providers. We take reasonable steps to protect information, but no online service can guarantee complete security.
Your choices and requests
You may request access to or correction of personal data we hold about you by emailing contact@getselectra.com. You may also ask about deletion or our current retention practice. We will review requests under applicable law. For browser storage choices, see our Cookie Notice.
Changes
We may update this policy when our website or data practices change. The date above shows when this version was last updated.